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Naked Baby

Posted: Sun Jun 26, 2011 8:36 pm
by stevielee
Has anyone ordered from this website before? I ordered a tots bots easyfit which firstly took a while to arrive and then when it did it had no invoice in the package or anything and also it was the wrong print... Emailed straight away to let them know they had sent me the wrong one and still havent heard back. This was about 4 days ago. Wondering if this is the norm for them or if its a one off mistake... Hmmm not happy seeing as i spent $50 with them for one nappy. (although the nappy does feel lovely)

Re: Naked Baby

Posted: Sun Jun 26, 2011 9:13 pm
by rangitotogirl
Never heard of them before but they have a lot of followers on Facebook. They've been posting on their facebook page fairly frequently too.

Re: Naked Baby

Posted: Sun Jun 26, 2011 10:18 pm
by louloulou13
They are a queenstown based business- totally legit, well liked business down here. They are on facebook http://www.facebook.com/NkdBabyEcoBoutique?ref=ts so may be worth sending them a message via there. Sometimes, I know from experience when I was running my website, emails don't come through for some reason or they go to junk by mistake. They are posting on FB so I if they had got your email, I imagine they would have replied by now.

Re: Naked Baby

Posted: Sun Jun 26, 2011 10:28 pm
by rangitotogirl
I was just thinking of junk mail too. You get the most random e-mails end up in that folder at times.

Re: Naked Baby

Posted: Mon Jun 27, 2011 11:03 am
by posh
Almost all my enquiries on the website go to my junk mail folder :roll: I have to check it every day to make sure I haven't missed anything important!!

Re: Naked Baby

Posted: Mon Jun 27, 2011 3:31 pm
by stevielee
Hmm... sent them another email first thing this morning and have also left a message on their answering machine.... haven't heard back as yet. Getting pretty anoyed!! I hope they will give me a voucher or something for the mucking around...

Re: Naked Baby

Posted: Mon Jun 27, 2011 4:00 pm
by misstickle
stevielee wrote:Hmm... sent them another email first thing this morning and have also left a message on their answering machine.... haven't heard back as yet. Getting pretty anoyed!! I hope they will give me a voucher or something for the mucking around...
Post on their Facebook page :) They're bound to reply to you then ;)

Re: Naked Baby

Posted: Mon Jun 27, 2011 6:53 pm
by stevielee
Good thinking have just posted on their wall , lets see if that works!! :whip:

Re: Naked Baby

Posted: Mon Jun 27, 2011 7:18 pm
by stevielee
Wow look at that they have gotten back to me within 10minutes of posting on their wall ha! :roll: thanks for the tip

Re: Naked Baby

Posted: Mon Jun 27, 2011 7:43 pm
by misstickle
:rotfl:
Your welcome. TNN is great for making others think outside the box :lol: